Q: What makes Buppy & Tsas different from other phone accessory companies?

A: We're committed to sustainability, and we use environmentally friendly materials in our products. We also prioritize ethical practices throughout our supply chain, and we support fair labor standards.

Q: Where are your products made?

A: Our products are made in factories that are vetted for ethical and sustainable practices. We work with manufacturers in the USA, Europe, and Asia.

Q: What materials do you use in your products?

A: We use a range of materials, including biodegradable and recycled plastics, plant-based materials, and organic fabrics.

Q: Are your products compatible with all phone models?

A: We have products that are compatible with most popular phone models, including iPhone, Samsung, Google, and more. Please check our product descriptions to see if a product is compatible with your specific phone model.

Q: How long will it take to receive my order?

A: We offer several shipping options at checkout, including standard and expedited shipping. Shipping times may vary based on your location and the shipping option you choose.

Q: What is your return policy?

A: We offer a 30-day return policy for all our products. If you're not satisfied with your purchase, you can return it for a full refund or exchange. Please see our Returns & Exchanges page for more information.

Q: Do you offer a warranty on your products?

A: We offer a one-year warranty on all our products. If you experience any defects or issues with your product within the first year of purchase, please contact our customer service team at help@buppyandtsas.com.

Q: Are your products environmentally friendly?

A: Yes, all our products are made with sustainability in mind. We use eco-friendly materials and prioritize ethical and sustainable practices throughout our supply chain.

Q: Can I track my order?

A: Yes, we provide tracking information for all orders. You can track your order through the shipping carrier's website or through your Buppy & Tsas account.